Effective Date: 03/08/2025
Last Updated: 03/08/2025

This Privacy Policy explains how Finhost, a service operated by Finixia Dedecons Private Limited (“we,” “our,” or “us”), collects, uses, discloses, and protects your personal data when you access or use our hosting, domain, and related digital services, including but not limited to our website [https://finhost.online] and associated platforms.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the practices described, you should not use our services.


1. Information We Collect

We collect the following types of information:

a. Personal Identifiable Information (PII)

  • Full Name

  • Email Address

  • Contact Number

  • Billing Address

  • GSTIN (if applicable)

  • Payment Details (processed via third-party gateways)

b. Account Information

  • Usernames, passwords, hosting and domain activity logs

c. Technical and Usage Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

d. Communication Data

  • Emails, support tickets, chat interactions, and call recordings (for training or dispute resolution purposes)


2. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our hosting and domain services

  • Process your transactions securely

  • Communicate with you about support, billing, and technical issues

  • Comply with legal obligations and enforce our Terms & Conditions

  • Monitor platform performance and prevent abuse, fraud, or illegal activity

  • Send marketing or promotional content (you can opt-out)


3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data with:

  • Authorized personnel within Finixia Dedecons for internal processing

  • Third-party service providers (e.g., payment processors, analytics providers, domain registrars like ICANN)

  • Law enforcement or regulatory bodies, when required by applicable law or under legal process


4. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, and to comply with our legal obligations, enforce our agreements, and resolve disputes.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session states

  • Analyze traffic

  • Remember preferences

  • Enhance user experience

You may disable cookies in your browser settings, but it may affect functionality.


6. Security Measures

We implement appropriate administrative, technical, and physical safeguards to protect your information. This includes encryption, secure data storage, access controls, and regular audits. However, no method of transmission over the internet is 100% secure.


7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Correct inaccurate information

  • Delete or restrict usage of your data

  • Withdraw consent at any time

  • File a complaint with a data protection authority

For any such requests, contact us at: support@finxia.in


8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn we have inadvertently collected personal data from a child, we will take steps to delete it promptly.


9. International Data Transfers

Your information may be stored and processed in data centers outside of your country. By using our services, you consent to the transfer of your data internationally, including jurisdictions that may not offer the same level of data protection.


10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. We will notify users via email or a prominent notice on our website. Continued use of our services after such updates constitutes acceptance.


11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Finixia Dedecons Private Limited
Email: support@finxia.in
Address: Sootea, Biswanath, Assam, India
Phone: 9101793954

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more